Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as your language preference or whether you have acknowledged a notice — so that the experience works smoothly on your next visit.

Cookies are widely used across the web. Some are placed directly by the website you visit (first-party cookies), while others may be placed by third-party services the website uses, such as analytics tools.

2. How Windhollow Uses Cookies

We use cookies on our website to help it function properly and to understand how visitors engage with our content. We do not use cookies to build personal profiles or to serve advertising targeted at individuals.

The cookies on this website fall into three categories:

• Essential cookies — required for core website functions
• Analytics cookies — used to understand aggregate visitor behaviour
• Preference cookies — used to remember choices you have made on the site

3. Cookies We Use

The following table describes the cookies currently active on this website:

Analytics cookies are only placed after you have provided consent via our cookie banner.

4. Essential Cookies

Essential cookies are strictly necessary for the website to function. They enable core features such as remembering your cookie consent decision and allowing the contact form to operate correctly. These cookies cannot be switched off.

Essential cookies do not collect any personally identifiable information and are not used for any marketing or tracking purpose.

5. Analytics Cookies

We use Google Analytics, Meta Pixel, and Microsoft Bing analytics to understand how visitors use our website in aggregate. This helps us identify which content is most useful and improve how we present our services.

These services collect anonymised data such as pages visited, time spent on pages, approximate geographic region, and device type. They do not identify you personally.

You can learn more about how these services handle data:

• Google Privacy Policy
• Meta Privacy Policy
• Microsoft Privacy Statement

6. Your Choices and Consent

When you first visit our website, a cookie banner will ask for your consent to analytics cookies. You may accept or decline. Your preference is saved for 12 months.

You may change your mind at any time by clearing your browser cookies and revisiting the site, which will present the consent banner again.

You can also control cookies directly through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete existing cookies
• Block all cookies, or cookies from specific sites

Please note that blocking essential cookies may affect how the website functions. Instructions for managing cookies vary by browser — refer to your browser's help documentation for guidance.

7. Do Not Track

Some browsers include a "Do Not Track" (DNT) signal. At this time, there is no universal standard for how websites should respond to this signal. Our website does not currently alter its behaviour based on DNT signals, but we do honour the cookie consent preferences you set via our banner.

8. Changes to This Policy

We may update this Cookie Policy if we introduce new technologies or change how we use cookies on our website. Any material updates will be noted on this page with a revised date.

9. Contact

If you have any questions about our use of cookies, please contact:

• Email: [email protected]
• Phone: +66 2 391 5823
• Post: Windhollow, 34/5 Soi Ekamai 12, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand